Hotel Grand Chancellor Brisbane

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Hotel Grand Chancellor Brisbane

9.3

Exceptional

2,021 reviews

Staff

Based on 2021 reviews

9.1

010

Cleanliness

Based on 2021 reviews

9.1

010

Comfort

Based on 2021 reviews

9.1

010

Location

Based on 2021 reviews

8.9

010

Facilities

Based on 2021 reviews

8.8

010

Free WiFi

Based on 2021 reviews

8.6

010

Value for money

Based on 2021 reviews

8.3

010

Breakfast

Based on 2021 reviews

7.6

010

Paid WiFi

Based on 2021 reviews

7.4

010

Mladen

10/10

Canada

SOLO_TRAVELLER

December 29, 2025

I would stay here again and again !!

What guests loved:

Breakfast was great with hot meals (eggs, sausages,) it keeps you full all day, no worries there. Room was roomy and clean, shower was great. Balcony view was as presented on the pictures with an am...

Areas for improvement:

everything was great

Melissa

9/10

United States

WITH_FRIENDS

December 4, 2025

What guests loved:

Great staff. Very comfortable beds and bedding. Good products in bathrooms but bathroom and showers were outdated.

Areas for improvement:

Outdated showers. Very basic common areas like the lobby. Some fresh water would have been nice.

Eleni

10/10

Australia

GROUP

November 26, 2025

What guests loved:

The beds were very comfortable. The shower had great water pressure and the products available were divine. Staff were incredibly helpful when we had to amend our booking a few times. Parking was very...

Areas for improvement:

The fact I had to wake up so we could check out - super comfy beds!

Myshioda

8/10

Japan

YOUNG_COUPLE

November 10, 2025

Friendly staff, good location

What guests loved:

The staff was very helpful, we had showed up way before check in and they were able to let us check in early so that we can rest after a long flight. They also gave up plenty of information about the ...

Areas for improvement:

The hotel itself was doing elevator maintenance so there was some downtime for that and it was uncomfortable having to wait and not access to the room. The dining options were minimal. The surrounding...

David

10/10

Australia

GROUP

November 6, 2025

Absolutely Beautiful place to stay with exceptional polite amazing staff Well Done rate 100

What guests loved:

I very much enjoyed all of my accommodation from the bed, room, meals in the restaurant, roof top pool, staff at reception, staff in restaurant. The staff there are very happy people love them

Areas for improvement:

there is nothing i didn't like

Stephanie

10/10

Australia

YOUNG_COUPLE

October 20, 2025

Relaxing and comfortable, was there for a convention and had an enjoyable time will certainly stay here again

What guests loved:

Was a calm and relaxed atmosphere, bed was the most comfortable I’ve slept in for a while with the softest sheets i slept so well. Enjoyed the pool and the buffet breakfast was fantastic!

Areas for improvement:

Minor issues with the lifts but nothing really to complain about

Susan

9/10

Australia

FAMILY_WITH_YOUNG_CHILDREN

September 30, 2025

All staff members were very friendly and welcoming, reception, cleaners and room service attendant

What guests loved:

Nice quiet location comfy beds with plenty of pillows. 10/10 service for all staff members we came across. Location was perfect as we were very close to hospital for a planned day procedure. Would def...

Maryam

8/10

Saudi Arabia

YOUNG_COUPLE

August 13, 2025

What guests loved:

It was quite near to Roma train and bus station, so every mode of transportation was quite accessible. It was walking distance to CBD as well. Additionally, it was in front of Roma street parkland, be...

Areas for improvement:

Breakfast options were very limited

10/10

Australia

GROUP

May 15, 2025

Just so good & easy!

What guests loved:

I loved how friendly the staff were, the cleanliness of the room, the comfortable bed and the ease with parking!

Areas for improvement:

n/a

Mark

9/10

Australia

SOLO_TRAVELLER

May 13, 2025

Excellent stay better than expected and good value for money

What guests loved:

The bed was super comfy and the food room service was amazing